Group Members – We are in the process of recruiting more members to join the group and we currently display a poster in the waiting area for anyone wishing to join.
Patient Survey – A copy of the survey was handed to the patients. The patients were happy with the questions in the survey. The survey showed the patients were very happy with the Practice and commented about not always being able to get through on the telephone, with this advice we have had a new phone system installed.
Work Plan – What we want as a group for the coming year :- To look into information the practice gets from the patient surveys. To look at other ways of getting feed back from patients. Advertise the website for example on prescriptions, poster in waiting area.